Recovery Begins by reaching out


Take the first step towards recovery by calling (865) 622-7116 to schedule a confidential eating disorder assessment. We’ll also ask you to create a patient account here.

Following the assessment, we’ll need medical clearance documentation from your primary care physician.

Our Clinical Director and Medical Director will then give a level of care recommendation based on the eating disorder assessment and medical clearance.

If IOP is recommended, we will verify your insurance benefits and then schedule an admission date. If a higher level of care is recommended, our team will assist in the referral process or offer options based on your needs and preferences.

Frequently asked questions

We know there’s a lot to consider when it comes to your recovery. We’re here for guidance and any additional questions you may have.

  • YES. Eating disorders are complex biologically based mental illnesses that typically worsen over time and rarely resolve themselves on their own. When left untreated, they can cause serious health complications and be fatal in some cases. Eating disorders also have a ripple effect, causing major strain on relationships with loved ones. Getting professional help as soon as an eating disorder is detected is a critical key to recovery.

  • Eating disorder treatment requires a strong multi-disciplinary approach which includes a combination of psychological, nutritional, and medical components. Depending on the level of care, an individual can expect individual therapy, group therapy, nutrition therapy, medical monitoring, and sometimes medication management.

    An individualized treatment plan is developed to address the symptoms of the eating disorder, as well as any additional underlying mental health conditions (such as trauma, anxiety, or co-occurring substance use) or medical issues.

  • The length of eating disorder treatment depends on the person, the severity of the eating disorder, their family situation, co-occurring conditions, and more. Some patients are in treatment for a few months, while others may require the better part of a year or more. Patients are typically in the IOP level of care for 3-9 months, with the exact amount being highly individualized. Progress is checked weekly and communicated openly throughout treatment.

  • Our IOP program offers an adolescent program (ages 13-17) and adult program (ages 18+). Both programs accept all genders and values diversity, equity, and inclusivity.

  • Our Intensive outpatient program is in-network with most major insurance companies, including TennCare and CoverKids. We also routinely petition out-of-network carriers to extend benefits to their members with single-case agreements.

    All outpatient services are cash pay only, however we can provide a superbill for reimbursement if your carrier allows.

  • Recovery begins by reaching out. Here’s what to expect.

    Take the first step by calling 865-622-7116 to schedule a confidential eating disorder assessment.

    Once the assessment is complete, we’ll need medical clearance documentation from your primary care physician.

    Our Clinical Director and Medical Director will review the eating disorder assessment and medical clearance to give a recommendation on the appropriate level of treatment needed for the most effective recovery plan.

    If IOP is recommended, we will verify your insurance benefits and then schedule an admission date. If a higher level of care is recommended, our team will assist in the referral process or offer options based on your needs and preferences.

ED IOP Kitchen

Levels of care explained

Focus Integrative Centers provides care at the outpatient and intensive outpatient levels, while our sister facility in Chattanooga, Focus Treatment Centers, offers partial hospitalization and residential treatment.

  • At the outpatient level of care, individuals attend sessions with their preferred provider(s) on a weekly or as-needed basis to maintain support for their progress in recovery. This may entail working with a psychiatrist, therapist, dietitian, primary care doctor, or a combination of those providers.

  • Intensive Outpatient Programs (IOP) are typically held within a treatment center or virtual setting, where individuals attend groups on a weekly basis, usually a few days a week and for 3-4 hours each day. This provides more structure than outpatient alone, yet individuals can work and/or attend school while in treatment.

  • Partial Hospitalization Programs (PHP) or “Day Treatment” typically occurs several days a week for 6-8 hours each day. Individuals require more intense, structured programming to achieve progress in recovery. Patients will then return home in the evenings after treatment.

  • Residential treatment means the individual will live onsite with all meals and snacks being supervised. Individuals are medically stable, but they require 24-hour support to reduce and ultimately stop engaging in eating disorder behaviors (such as purging or restricting). The length of stay will vary according to the person’s needs, goals, and progress during treatment.

  • Acute Medical Stabilization is the highest level of care for individuals who are medically unstable due to the severity of their eating disorder and the medical complications resulting from it. Once stabilization is attained and can be maintained, the patient may transition to a lower level of care to continue treatment.